Privacy Policy

Effective Date: 29 November 2025

1. Scope

This Privacy Policy explains how C MATIC CONTROL LLP collects, uses, discloses, and safeguards personal information obtained through our website, communications, and business activities.

2. Information We Collect

  • Contact details such as name, phone number, email address.
  • Business information related to enquiries, quotations, and orders.
  • Technical data such as IP address, device/browser information, and usage analytics.
  • Communication content provided via forms, calls, or emails.

3. How We Use Information

  • Responding to enquiries, providing quotations, and fulfilling orders.
  • Customer support, product updates, and service communications.
  • Website performance, security, and analytics improvements.
  • Legal compliance, fraud prevention, and dispute resolution.

4. Sharing and Disclosure

We do not sell personal data. We may share information with trusted service providers and logistics partners solely for order processing, support, and compliance purposes, under appropriate confidentiality obligations.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enable functionality, remember preferences, and analyse usage. You can control cookies through your browser settings.

6. Data Security

We implement reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

  • Access, correction, or deletion of your personal data, subject to legal limitations.
  • Objection to certain processing and withdrawal of consent where applicable.
  • Contact us to exercise these rights using the details below.

8. International Transfers

Where cross-border transfers occur, we use appropriate safeguards in line with applicable data protection laws.

9. Retention

We retain personal data only as long as necessary to fulfil the purposes outlined and to comply with legal obligations.

10. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” above indicates the latest revision. Continued use of our website signifies acceptance of changes.

11. Contact Us

For privacy enquiries, please contact C MATIC CONTROL LLP at sales@cmaticcontrol.com or call +91 97730 87002.